Privacy Policy
Your Consent
By registering for an account or using Level10 Financial services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy. You acknowledge that you have read and understood how we collect, use, protect, and share your personal and financial data.
Level10 Financial is committed to protecting your privacy and maintaining the confidentiality of your personal and financial information.
Information We Collect
- Personal identification information (name, email, phone number)
- Credit report data (accessed with your explicit authorization)
- Financial account information (for assessment purposes)
- Business information (for business credit services)
- Usage data and platform interactions
How We Use Your Information
- Generate your Level10 Bankability Score
- Provide personalized financial coaching and recommendations
- Match you with appropriate lenders
- Track your credit improvement progress
- Comply with legal and regulatory requirements
Data Security
We employ industry-leading security measures including:
• 256-bit SSL encryption for all data transmission
• SOC 2 Type II compliant infrastructure
• Multi-factor authentication
• Regular security audits and penetration testing
• Encrypted data storage with access logging
Data Sharing
We do NOT sell your personal information. We may share data only in these limited circumstances:
- With your explicit consent (e.g., when applying to a lender)
- With service providers under strict confidentiality agreements
- When required by law or legal process
- To protect against fraud or security threats
Your Privacy Rights
- Access your personal data
- Request data correction or deletion
- Opt out of non-essential communications
- Revoke credit data access authorization
- Export your data in portable format
Compliance Frameworks
Level10 Financial complies with:
- Fair Credit Reporting Act (FCRA)
- Gramm-Leach-Bliley Act (GLBA)
- Driver's Privacy Protection Act (DPPA)
- State consumer privacy laws (CCPA, CPRA, etc.)
Last Updated: January 2026
Contact our Data Protection Officer: privacy@level10.financial